swb Customer Service


The swb customer service team offers free consultations on how to save energy, and can provide you with information and advice on the options of payment in instalments.

swb Customer Centre Bremen-Mitte
Am Wall | Sögestrasse

swb Customer Centre Bremen-Nord
Reeder-Bischoff-Strasse 61

swb Customer Centre Bremerhaven
Bürgermeister-Smidt-Strasse 49

swb Customer Centre opening hours:
Monday to Friday: 9:00am-6:00pm

Customer service hotline:
Monday to Friday: 8:00am-6:00pm
Bremen: +49 421 3593590
Bremerhaven: +49 471 4771111