Low-income households in Bremen can contact the energy-saving assistants at WaBeQ free of charge. They are part of the nation-wide energy-saving check initiative and will help you lower the energy costs in your household. The energy-saving check allows you to save an average of 150 euros per year in energy costs.
How does it work?
The energy-saving team will visit you in your home and review your electricity consumption. They will give you initial tips on how to save electricity in your household and save money.
In the energy-saving team’s second visit, you will receive free immediate assistance valued at 70 euros on average. This includes energy-saving and LED bulbs, switchable multi-socket outlets, TV standby shut-off, timer switches and flow regulators for faucets that are installed directly. You will also receive a personal power-saving action plan and qualified tips on how to further reduce your electricity consumption easily. If your refrigerator is old and consumes too much electricity, an additional funding programme will help you acquire a new refrigerator that consumes less electricity.
The energy-saving assistants that visit you in your home are thoroughly qualified for this consultation. As individuals who have experienced long-term unemployment, they understand the everyday problems of low-income households from their own experience.
Make an appointment directly or use the form:
Förderwerk Bremerhaven GmbH
Auf der Bult 10a
27574 Bremerhaven
E-Mail: umweltscouts@foerderwerk-bremerhaven.de
Phone: 0471- 30 93 40 6
The information centres (Beratungsstellen) of the consumer
advice centres (Verbraucherzentralen)
in the state of Bremen provide support and advice for consumers who have high
energy costs and/or are facing the threat of electricity cut-offs.
The information centres
provide support and advice on the following topics:
Checking your heating bill
Energy-saving user behaviour
Saving electricity/energy
Checking and receiving advice on your tariff or changing your electricity or gas provider
Consumer right (energy right)
Energy budget advice:
If you have problems paying your electricity bill, the Verbraucherzentrale will help you
Optimally plan your household finances
Find energy-saving opportunities
Secure your power supply in the long term and prevent electricity shut-offs
If you are threatened with an electricity shut-off.
As required, the Verbraucherzentrale assists with managing your outstanding payments, contacting and negotiating with your energy provider and arranging further counselling services.
Energy checks at consumers’ homes:
Building check for homeowners
Basic check (flat) for tenants and owners
Heating check for tenants with the written consent of the owner
Personal energy consultation in the counselling centres is free of charge. The basic check for tenants and homeowners is also free of charge. Further energy checks cost €30. Low-income households with corresponding proof (e.g. receipt of BAföG [federal student’s assistance], housing subsidy, AsylbLG [asylum seeker’s assistance], welfare benefits) receive all energy counselling services free of charge.
Consultation hours for
energy consultations:
Monday to Friday: 9:00am-1:00pm
Tuesday: 2:00pm-6:00pm
Thursday: 3:00pm-8:00pm
Open consultation hours for
consumer rights advice:
Monday to Thursday: 10:00am-6:00pm
Friday: 10:00am-1:00pm
Energy Consultations in
Bremen-Nord (in
the Stadtbibliothek library)
Aumunder Heerweg 87 | 28757
Bremen
Energy consultations by
appointment: Tel: +49 421 160777
Consultation hours:
Thursday: 12:00pm-3:00pm
Beratungsstelle Bremerhaven
(Bremerhaven Information Centre)
Barkhausenstrasse 16 |
27568 Bremerhaven
Energy consultations by
appointment: Tel: +49 471 26194
Consultation hours:
Monday: 9:00am-12:00pm and
2:00pm-6:00pm
Open consultation hours for consumer rights
advice:
Monday: 9:00am-12:00pm and 2:00pm-6:00pm
Tuesday, Thursday and Friday: 9:00am-12:00pm
Bremerhaven Social Services
Department (Sozialamt Bremerhaven)
provides support and advice for individuals who claim benefits according to the
Twelfth Book of the German Social Security Code (SGB XII) or the German Asylum
Seekers’ Benefit Act (AsylbLG). Please note: If the energy debt was incurred
while benefits were being claimed, support according to Article 37 SGB XII will
be considered.
Assumption of debt by means of a loan
Repayment of the loan in instalments
The Social Services
Department additionally provides support and advice for individuals, who are
not dependent on financial aid ,and find themselves in corresponding serious
difficulties with energy debt. In such cases, support is provided according to
Article 36 SGB XII.
Assumption of debt by means of a loan
Assumption of debt by means of a grant
Repayment of the loan in instalments
Sozialamt
Bremerhaven
Hinrich-Schmalfeldt-Strasse,
Verwaltungszentrum (Administration Centre) | Stadthaus 4, ground floor and
first floor | 27524 Bremerhaven
Opening hours:
Monday: 9:00am-12:00pm and
3:00pm-5:00pm
Wednesday and Friday:
9:00am-12:00pm
Visitors can, of course,
also come to the Social Service Department outside opening hours if they have
arranged an appointment in advance.
The swb customer service team offers free consultations on how to save energy, and can provide you with information and advice on the options of payment in instalments.
swb Customer Centre Bremen-Mitte
Am Wall | Sögestrasse swb Customer Centre Bremen-Nord
Reeder-Bischoff-Strasse 61
swb Customer Centre Bremerhaven
Bürgermeister-Smidt-Strasse 49
swb Customer Centre opening hours:
Monday to Friday: 9:00am-6:00pm
Customer service hotline:
Monday to Friday: 8:00am-6:00pm
Bremen: +49 421 3593590
Bremerhaven: +49 471 4771111
The approved debt counselling centres in Bremen and Bremerhaven provide support and advice for people who have debt problems or are facing a situation of over-indebtedness. The comprehensive consulting services available at the centres deal with topics such as:
Preventive debt counselling
Creating transparency with regard to payment obligations
Producing a budget plan
Settlement of debts out of court
Supporting and accompanying insolvency proceedings
Setting up an account exempt from attachment (Pfändungsschutzkonto)
In the case of low-income households able to provide appropriate evidence [e.g. recipients of basic social benefits and/or unemployment benefits (Hartz IV)], debt counselling costs may be covered by a social benefits provider where applicable. In addition, the city of Bremen provides selected information centres with a lump-sum payment for the provision of support and advice for low-income employees and recipients of “Arbeitslosengeld I” unemployment benefits as an ex-gratia payment.
The Specialist Centre for Debt Counselling in the State of Bremen (FSB) acts as a coordination and specialist counselling centre for its members: “Fachzentrum Schuldenberatung im Lande Bremen e.V.” Specialist Centre for Debt Counselling in the State of Bremen Außer der Schleifmühle 53 28203 Bremen Tel: +49 421 168168 www.fsb-bremen.de
Magistrat der Stadt
Bremerhaven Schuldnerberatung (Municipal Authority of the City of Bremerhaven)
| Stadthaus 3 | Hinrich-Schmalfeldt-Strasse | 27570 Bremerhaven, Germany
Tel: +49 471 590-2556 |
E-mail: michael.goldhahn@magistrat.bremerhaven.de
